If your credit card is not working with our checkout process, please first check the following:

  • You entered the information correctly.
  • Your address that you used matches the one that you have on file.
  • You have not reached your credit limit.
  • Your card has not expired.

What to do now?

Double-check that you've entered all your information correctly. If you are still having payment issues, then contact your credit card company. If your card has been flagged for anything illegal or suspicious, they will likely get in touch with you.

Note: If this doesn’t answer your question, please contact us and a member of our team will be in touch shortly.