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Stanley US Support
General Support
14
I have a question about Stanley products.
I need help creating a Stanley account.
I need help in managing my Stanley account.
I forgot my Stanley account password.
I would like to know when an item will be back in stock.
I want to know how you ship your products.
See all 14 articles
Customization Program - Stanley Create
21
Will my customized products be shipped with my non-customized items in my order?
How long does it take to receive a customized Stanley product?
Can I expedite ship my custom order?
Can I customize my order outside of the United States?
Can I return my customized Stanley item?
What do I do if the item received does not match the custom design originally ordered?
See all 21 articles
THE QUENCHER H2.0 FLOWSTATE™ TUMBLER
9
Will I receive my Quencher in time for the holidays?
Will you have more available during the current restock?
When is the next restock?
Why does it take so long to restock / Why can’t you keep enough in stock for each launch?
Will colors from the past limited releases come back in stock?
Why won’t my discount code work on my Quencher order?
See all 9 articles
Orders
12
I need help in placing an order.
I want to use a discount/voucher code.
I want to place an order without creating a Stanley account.
I want to know what payment methods I can use.
I need help because my credit card keeps being rejected.
I want to know the status of my order.
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Shipping
7
I want to know if you ship outside the US.
I want to know when my order will arrive.
I want to get my tracking number.
I received the wrong product/s.
The item/s I ordered arrived damaged.
Why aren't you offering expedited shipping options?
See all 7 articles
Cancel or Return Items
3
I want to return the item/s I purchased.
I want to request a refund.
I want to cancel my order.
Warranty & Parts
3
Where do I find my product info?
I need help in submitting a product warranty claim.
I am looking for replacement parts.
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Stanley CA Support
General Support
1
I need help creating a Stanley account.